This is where you can find all our Policies, these are the key principles by which we operate, a guide for all our staff to follow and for our clients to understand what they can expect from us on a day to basis.
Your feedback on any pf these policies and their implementation is very welcome and encouraged, you can provide feedback in a number of ways:
- Call us to give feedback on 1300 856 617.
- Email us at firstname.lastname@example.org
- Talk directly to one of our therapists or staff at your next appointment
- Send us a letter to Suite 203/ 4 Hyde Parade Campbelltown NSW.
As we regularly review Policies you may be asked to contribute your opinions or ideas throughout teh year directly by one of our staff. THsi si entirely voluntary.
Here are some of our Important Policies
COMPLAINTS AND FEEDBACK – we welcome your complaints as a way to better our services.
DISCRIMINATION – Real Therapy Solutions is committed to eliminating Discrimination of anyone to our services and to eliminating Discrimination overall towards people with a Disability or Mental Health condition.
Our Privacy and Confidentiality Policy – At Real Therapy Solutions we value and respect your Privacy. We are clear guidelines in how we store and protect your information.
ADVOCACY SUPPORT INFORMATION – If you are a person with a Disability and are interetsed in seeking advocacy support- here are some local advocacy service brochures