Why Do Services Charge a Cancellation Fee?

You will find most services, whether they be specialist medical professionals, hairdressers or therapy services, usually charge a cancellation fee. One of the things I was most surprised about when I started working in private practice, was the number of cancellations each week. In general, most therapy services have a 10% to 30% cancellation rate a week. Sometimes even higher! Cancellations [...]
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Important Information Regarding the Medicare and NDIS Systems

  Many NDIS participants are coming to us saying their Psychology sessions are no longer being funded or funding has been reduced. Many have been told to pursue the mental health care plan pathway using the Medicare system. However, NDIS has never funded psychological therapy, it has always been under ‘capacity building’.  So, what is the difference between these two options and what [...]
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